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NEWS CHART
Democracy ONLINE
If you want a response from Congress, the Internet isn't necessarily the way to go.

BY PAUL ALBERT
243-2122

In the few weeks left before its summer recess, Congress is expected to tackle everything from campaign-finance reform and doctor-assisted suicide to tobacco taxes and health-care reform. Given such an ambitious schedule, you might think lawmakers would take advantage of the speed and efficiency of e-mail in communicating with constituents.

In reality, congressional e-mail seems to be a one-way discussion. WW intern Paul Albert recently sent e-mail queries to Oregon's two U.S. senators and two Portland-area representatives, asking about pending legislation to regulate farm workers. In each case, he got a response saying that if he lived in the district, his concerns would be addressed in a reply sent through the U.S. mail. (Only Rep. Elizabeth Furse made good on the promise, and her snail mail reply took three weeks to arrive.)

Congressional staffers gave two basic reasons for not replying via e-mail. First, most electronic inquiries probably come from people living outside the district, who traditionally get a lower
 priority than constituents. Second, elected officials worry that computer-generated responses can be easily altered.

Despite these limitations, all four check their  e-mail regularly and have their own snazzy Web pages. Here's a quick look at how they compare.

--Jackie Kasten contributed to this report.

 

Rep.
Earl Blumenauer

write.earl@mail.h ouse.gov

Sen.
Ron Wyden

senator@wyden.
 senate.gov

Rep. Elizabeth Furse

rep.elizabeth.furs e@mail.house.go v

Sen. Gordon Smith

oregon@gsmith. senate.gov

E-MAILS RECEIVED WEEKLY

200

70-175

300

30-100

RESPONSE TIME TO WW QUERY

13 hours

9 hours

12 hours

2 hours, 45 minutes

CANNED REPLY

"Your comments
 are valued."

"I would like to invite everyone online to surf my Web page."

"I appreciated
 hearing from you."

"I appreciate you sharing your thoughts."

PET E-MAIL ISSUES

Budget, China's most favored nation status, campaign finance

Natural-resource issues, health care, education

Credit union
legislation

Logging, water-related, health care, budget

HOW MANY E-MAILS DOES HE/SHE READ?

"a sampling"

"He sees the mail that comes in. He's very diligent."

"Most" of them

Sees a "summary" of requests"

DOES HE/SHE HAVE A PERSONAL E-MAIL ADDRESS?

No, the address that he publicizes is the one address he has."

"He has a personal account he shares with his family."

"She does have a personal e-mail account."

"Yes, he has a
 computer at home.

WHAT'S THE ADDRESS?

N/A

"I decline to give it to you."

"It's a personal
 e-mail account."

"It is unofficial."

WEB SITE

www.senate.gov/ ~smith

www.senate.gov/ ~wyden

www.house.gov/ furse/

www.house.gov /blumenauer/

SITE'S BEST FEATURES

Photos of Smith grooming a horse; access to
newsletters since April 1997; audio of Smith welcoming you to his Web site.

Virtual tour of the U.S. Capitol, access to daily schedule of Congress, list of his current legislative initiatives sorted by subject.

Thorough biographical information (she was born in Nairobi and marched against apartheid in South Africa at age 15), easy access to her stand on top issues.

Full texts of speeches made on the House floor (he's praised the Green Bay Packers and criticized senseless killing).

SITE'S WORST FEATURES

Map of district offices loads very slowly, and some sites, including
voting record, are under construction.

If anything, there's too much here.

Graphs are hopelessly illegible, much of the site looks neglected (her last posted press release is more than a year old).

The quote from Isaiah (on his "livable communities" page) is a bit much. There are also pictures of Blumenauer cycling in khakis and a bow tie, a fashion no-no.

Originally published: Willamette Week - June 24, 1998